Course Cancellation & Refund Policy
You are able to cancel your booking and obtain a full refund within 24 hours of your original booking. If you wish to cancel your course please call us on 0203 600 7888.
We are unable to offer refunds if you want to cancel your training course after this time. Any deposit payments or payments on account are non-refundable.
Changing the date of your course
If you wish to change the date of your course, a £50 re-booking fee will apply. If you purchased the course at a discounted rate, you will be required to pay the difference to the full price of the course.
Name changes of course bookings
Names of students may be changed on payment of a administration fee of £25 per student.
We recognise that in exceptional circumstances, such as a bereavement, you may not be able to attend a course. A credit note will be issued so you can attend the course at a more convenient time.
Cancellation of Courses by Ray Cochrane Beauty School
We reserve the right to change course dates without liability. In the event of a cancellation where an alternative cannot be provided a full refund will be offered.
We will not normally reimburse travel or accommodation expenses. We are not able to offer refunds for cancellations outside our control, including adverse weather conditions, flooding or tube strikes.